Search results for label/choice

Let Me Get This Straight. You Don’t Want the Institution to Close Because You’ll Lose YOUR JOB?

Controversy continues regarding efforts around the country to close large state-run institutions for people with developmental disabilities. Many of these recent closure announcements have more to do with excessive costs (which are absurdly high) in tough budget times, combined with an ongoing inability to end serious abuse and neglect, as reported in the media in various locations.

Both of those issues are of course serious instigators for institutional closure, but they are really symptoms of the true problem. The most compelling issue by far is that the support that can be provided at such facilities is inadequate, segregated from our society, and obsolete, when compared to the life quality and individualized support that can be offered in small, local community settings. The associated costs and abuse and negligence at institutions are outgrowths of a model that is badly flawed. No amount of video monitoring, quality assurance controls, new or rebuilt structures, or other measures can fix the fundamental problem.

In response, some families fall back on the “choice” argument (“we should have the option of knowing what’s best for our child, including institutionalization…”), which I can empathize with, but have discussed elsewhere in this blog as not being a sound argument. Others talk about the impact moving out would have on individuals. This is, of course, important, and the experiences in other states must be used to learn how to minimize any negative impact.

Also, there must be a community support system to move to that is functional and effective. None of this is easy, but all these issues are solvable, and don’t change the need for closure. We know this because a dozen other states have accomplished full state-wide closure reasonably successfully. There remain problems in some community settings to be sure, but they are a different set of problems on smaller scales with more individualized solutions.

But I want to put that complex discussion aside for a moment, and focus on the reactions of one key group to announcements of planned institutional closure – the employees who work there. This is the institutional staff; state employees, who, I’m sure, are caring people. Despite their compassion, they naturally view a facility closure through one lens, that of personal job loss.

As a result, their employee unions have reacted to announcements of intentions to close a facility with protest rallies. They have released scary statements regarding the huge economic impact their job loss will have on local communities. They are doing their mission to protect jobs, thus working hard to stop plans for moving people out and closing the center. Yet, there is a bigger picture – let’s consider this for a moment.

Certainly a significant job loss in any community is cause for concern. There would need to be steps taken to support transfers into other public sector positions, and provide for re-training and job placement. Job downsizing should come in stages whenever possible. But let’s get this straight. Public sector job loss is not the core priority when deciding whether an institution should close, nor should it be. What should be central at all times is what is the best we can do for those people living in institutions.

Unfortunately, state governments don’t always seem to weigh these factors in this way. In NJ, a task force is now reportedly reviewing closure plans based on several concerns. One is “the economic impact on the community in which the developmental center is located if that center were to close.” A second is “projected repair and maintenance costs of the center.”

These are considerations for planning how to do the closure, not for whether there should be one. That decision should be based firmly on one thing, and one thing only: What is best for the people that live there. Job security just does not stand equal to that. And in any informed discussion of service design, the evidence for quality service all points to community life with customized support.

If you ignore this central fact, and then untangle the arguments, what you have left is a group of vulnerable people kept in an unnecessary, obsolete, and potential harmful environment, so those who work there can continue in their jobs. How is this different from keeping people hostage to maintain a local economy?

Not only that, spending on institutions comes at a cost; this is taxpayer money that could be spent on improving and expanding needed community-based disability services, now burdened with wait lists, understaffed, and with inadequate training. If you were to set your spending priorities from scratch, there is nothing, and I mean nothing, that supports spending money on keeping people in facilities rather than supporting them in the community.

Yet, in Illinois, the state union, AFSCME, is fighting hard to prevent the Jacksonville Developmental Center from closing, sending letters to lawmakers and holding public protests.

In NJ, the announcement of the planned closure of the Vineland Center has caused a storm of controversy and protests (see above photo) from public union officials and workers.

In one NJ news report, a union official “pointed out that the elimination of over 1,400 jobs in a county with rampant unemployment would bring local businesses and the entire community down.” That statement was followed by the comment, “We’re not here just to collect a paycheck, we’re here because we care.”

I’m sure that union official truly believes that. But for it to be meaningful, one should do some research into what we have learned these last twenty years about serving people in non-segregated environments. That pairing of “we care” with “job loss” implies those issues are partners.

But if you really cared about what’s best for the people you supposedly work for, than you’d be protesting their continued needless isolation from society, not your paycheck.

Pennies for Pay Must End

Recently, the Green Bay Press Gazette featured an article that reviewed the ongoing debate over the use of subminimum wages for people with disabilities. The publication found over 10,000 Wisconsin citizens with disabilities earn less than minimum wage, ranging as low as 2 cents per hour. The article also reviews a local sheltered workshop where 96% of workers are paid below minimum.

Readers of this blog know my position on this: A legal minimum wage should be for all citizens. For those individuals with disabilities who need support for their productivity, disability professionals must use current employment practices and technology to customize their job and their support. We should not solve hiring and productivity problems on the backs of those who can least afford it – workers with disabilities.

The argument for sub-minimum wage seems to revolve around the need for less-than-minimum-wage in order for people with disabilities to have access to employment, due to their perceived and sometimes actual lower productivity on certain work tasks. But the bigger issue is that the reason many people with disabilities are less productive when compared to a normed sample is that the work they are offered is poorly matched to their interests and capabilities, or they are not provided needed accommodations. Workers with disabilities aren’t always slower by 50%, 80%, or 90% on all work tasks – it depends on the task, the person, the job fit, and the job accommodations.
When there is a gap between performance needed and produced, the first solution is to re-analyze the job and the person’s capabilities and support needs, not reduce the pay. We should work to try to figure out how to obtain work supports and match job tasks so that the employer gets a productive worker. It is not a question of disability, it is a question of support and job matching.
What is interesting in the article are the comments of a local workshop director and some of the posted comments of the article. They express typical criticisms of those of us wanting to remove the sub-minimum wage barrier:

The stereotypes — including sweatshop-like conditions — “just aren’t true,” … pointing to… openness, clean working conditions and the fact that many employees have chosen to continue working for the organization for decades.

This story is about a group of liberals who want to do good but have no idea what harm will come from their inept actions. You really feel that unemploying this sector of the work force is a good idea? You would feel much better if these people were on benefits instead?

People aren’t being forced to work there … they have a choice.

You start raising the expected Wages, too?…….Expect Charity to disappear
Back away, Do-Gooders……….all you’re doing is feverishly paving the road to Hades

This illustrates some assumptions of many of those who manage, fund, or refer people to workshops – that it should be their choice and that without the small pay rate, there would be no employment. These are false assumptions. I discuss the choice argument in other posts. While I believe we need to stop placing people in workshops for a variety of reasons related to unnecessary segregation, I also think that the pay rate can be exploitive, and the work far too constrictive to menial work unrelated to people’s skills and interests.

There is no doubt that some individuals with disabilities are slower in certain tasks, depending on the task, the skills and the disability. Of course this statement is also generally true of all people. The thing about productivity in a sheltered workshop or enclave, or in a poorly matched or supported job, is that, one, it is largely confined to a limited scope of work, typically packaging, assembly, shipping, landscaping, cleaning or some other rather repetitive task. If you happen to be slow on these types of tasks, make too many mistakes, or just plain disinterested, then you will be judged as not ready for a real job. Two, these workplaces are not always the place for maximum creativity in job support, leading to a further performance drag on the worker.
Productivity is largely related to the match of skill and task, but it is also related to motivation, the sense of belonging, wages, social relationships, self-esteem, the assistance and training you get, and other factors. For example, some jobs require skills other than speed (e.g., accuracy, good interpersonal skills). Thus, the focus on work rate as the only criteria for wage determination can be inappropriate. Furthermore, the actual methods used for time sampling are often faulty. The conditions under which people are being timed as well as the work environment itself can be unnatural.
Mike might earn pennies a day for his slow pace assembling a business mailing, but at the YMCA where he welcomes customers and checks their membership cards, he might be at 100% productivity for the employer. That is, with a little help, he does the job asked. Success comes from liking the work, the people, and this makes him feel good. He also has the supports needed to succeed. Thus, he is motivated. And, he is good at what the employer needs.
This is real productivity. The law does not allow a disability professional to pass judgment on who is productive to earn the right to a job based on incomplete or invalid information. And nor should it allow anyone to determine that an individual is only qualified to earn pennies an hour. This disability system needs to figure out what a person wants to do, needs to do, and needs to have, to be productive. It means finding the right job match and giving the right supports. 

Productivity isn’t fixed. Nor is the setting in which it is assessed. Minimum wage should be the minimum – by definition, the lowest you can go. If there is a productivity gap for a particular employee with a disability, let us work with an employer to solve it in some way so that the cost does not come from the worker who is already likely to be living below the poverty level. Special wage certificates are an “easy out” and no real solution to unemployment and underemployment. And the irony is that these often “token wages” are applied to a group of people who are the most in need of income.